Image of people at Ben & Jerry's

Ben & Jerry’s Factory Tour

We are delighted to welcome back our fans as we re-open our Waterbury Factory Tour site with a phased approach of availability for our factory tour, gift shop and scoop shop.

First phase is of course the ice cream!  Our scoop shop will re-open June 1 st , from 12:00-6:00, with outside window service offering a full range of menu items for you to enjoy your favorite flavor or choose a new one!  We’ve been working diligently with our staff to re-train and educate how we conduct our operation based on increased levels of safety, sanitation and customer service.

We’ve designed our scoop shop line to incorporate one-way direction, social distancing and with fewer touch points-credit/debit card only, no moo-lah (cash) please!

Thankfully we have plenty of outdoor space for everyone to experience their ice cream euphoria while keeping an appropriate distance from others.

Our Flavor Graveyard will re-open as well for you to check out our dearly de-pinted flavors.

Regretfully our playground is closed for now.

Extremely limited RV and bus parking available.

We can’t think of a better way of starting the summer season than eating ice cream with friends and family. We are committed to providing our guests with a relaxing, delicious and joyful experience.  Our Visitor Guidelines are very much the same you will see throughout the state and include: wearing a face covering except when dining; practice social distancing (2 meters/6 feet apart); showing respect and patience for others.

Here’s to a fantastic re-entry!  Be safe, be kind and come visit!

Ben & Jerry’s scoop shop also located in downtown Burlington at 36 Church St. 802-862-9620

1281 Waterbury-Stowe Rd
Waterbury VT, 05676
Toll-Free: 1-866-BJ-TOURS